Grab pauses planned changes to driver incentive scheme

Ride-hailing firm Grab said it will explore pilot studies to determine the benefits of its new incentive programmes. The company met 79 drivers to hear their concerns about proposed changes to its incentive scheme. Grab had plans to expand Streak Zones, a scheme that allows drivers to pre-book two-hour time slots across most areas islandwide. Following unease over the impact on drivers' earnings and income stability, Grab has delayed changes to its fare structure. Charlotte Lim reports.