Janil Puthucheary on availability of Government digital services during system outages
Unscheduled downtime of Government digital services occurs infrequently, affecting service availability less than 0.1 per cent of the time in 2021. The median cumulative downtime for the whole of 2021 was four hours. Senior Minister of State for Communications and Information Janil Puthucheary said this is partly because the majority of Government systems providing services to the public have been moved to commercial cloud hosting platforms which have high availability. For systems which provide critical services, there are more measures to better ensure high availability and resilience, such as backup hardware, network links and monitoring tools. Government agencies have incident management plans and may also activate measures so that the public can perform critical transactions offline. Dr Janil was answering Parliamentary questions on Tuesday (Nov 29).
Unscheduled downtime of Government digital services occurs infrequently, affecting service availability less than 0.1 per cent of the time in 2021. The median cumulative downtime for the whole of 2021 was four hours. Senior Minister of State for Communications and Information Janil Puthucheary said this is partly because the majority of Government systems providing services to the public have been moved to commercial cloud hosting platforms which have high availability. For systems which provide critical services, there are more measures to better ensure high availability and resilience, such as backup hardware, network links and monitoring tools. Government agencies have incident management plans and may also activate measures so that the public can perform critical transactions offline. Dr Janil was answering Parliamentary questions on Tuesday (Nov 29).
Popular Shows
