Ministerial statement: Josephine Teo on combating online phishing and spoofing scams
The public can use WhatsApp to sound the alert on scam websites and messages, when this initiative is launched by the third quarter of this year by the National Crime Prevention Council. This will help to crowdsource information and ensure that processes are in place for proper follow-up. Government agencies will explore the use of artificial intelligence to quickly identify and block scam websites. Telcos must put in place enhanced safeguards in their networks. These include blocking scam calls, SMSes and websites, as well as helping customers avoid falling prey. The Infocomm Media Development Authority will work with them to strengthen their anti-scam capabilities, including enhanced use of analytics. These are among the stepped-up efforts outlined by Communications and Information Minister Josephine Teo in Parliament on Tuesday (Feb 15) in reply to MPs' questions. She urged the public to arm themselves with knowledge on scams and how to protect themselves and their loved ones, who might be less tech-savvy. "All of us - banking institutions, telco operators, Government, businesses, individuals - have a role to play in the fight against scams," she said. Mrs Teo said these changes may result in additional costs and some loss of convenience but they are necessary to better safeguard people from scams and uphold confidence in Singapore's digital journey.
The public can use WhatsApp to sound the alert on scam websites and messages, when this initiative is launched by the third quarter of this year by the National Crime Prevention Council. This will help to crowdsource information and ensure that processes are in place for proper follow-up. Government agencies will explore the use of artificial intelligence to quickly identify and block scam websites. Telcos must put in place enhanced safeguards in their networks. These include blocking scam calls, SMSes and websites, as well as helping customers avoid falling prey. The Infocomm Media Development Authority will work with them to strengthen their anti-scam capabilities, including enhanced use of analytics. These are among the stepped-up efforts outlined by Communications and Information Minister Josephine Teo in Parliament on Tuesday (Feb 15) in reply to MPs' questions. She urged the public to arm themselves with knowledge on scams and how to protect themselves and their loved ones, who might be less tech-savvy. "All of us - banking institutions, telco operators, Government, businesses, individuals - have a role to play in the fight against scams," she said. Mrs Teo said these changes may result in additional costs and some loss of convenience but they are necessary to better safeguard people from scams and uphold confidence in Singapore's digital journey.
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