New guide launched to protect community care workers from abuse, harassment

Community care workers will soon get better protection from abuse and harassment. A guide will be handed out to organisations next month, with policies and protocols to provide for a safer work environment. The guide was launched at an Agency for Integrated Care event, and is adapted from the Health Ministry's framework to protect healthcare workers. It will define what constitutes abuse and harassment, and recommend follow-up actions against perpetrators. The guide also contains protocols for home-based care, and special considerations for clients with dementia or diminished mental capacity. Alxis Thng reports.