Tan Kiat How on service availability standards for postal services providers
Government agencies must decide how best to deliver services to the public, which may include using customer touchpoints through private sector entities like SingPost. The arrangements made by public agencies to provide Government services at post offices are bound by contractual agreements rather than availability standards. Senior Minister of State for Digital Development and Information Tan Kiat How said this in reply to an MP’s question in Parliament on Wednesday (Oct 16).
Government agencies must decide how best to deliver services to the public, which may include using customer touchpoints through private sector entities like SingPost. The arrangements made by public agencies to provide Government services at post offices are bound by contractual agreements rather than availability standards. Senior Minister of State for Digital Development and Information Tan Kiat How said this in reply to an MP’s question in Parliament on Wednesday (Oct 16).
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