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Undercover Asia

04:17 Min

Scam IT support call centres are big businesses in India, which accounts for some 85% of such scams perpetrated globally. And they have a ready pool of recruits - drawing many Indians with legitimate-looking job ads that promise wages above the national average, performance incentives and a comfortable air-conditioned office. Others, however, stay on for the money. One scam operator said on a good night, he could make enough “for a year”. Some find ways to justify it with their conscience.

Undercover Asia

Undercover Asia: Confessions of tech support scammers: How we justify what we do

19 Nov 2022 02:47am

Scam IT support call centres are big businesses in India, which accounts for some 85% of such scams perpetrated globally. And they have a ready pool of recruits - drawing many Indians with legitimate-looking job ads that promise wages above the national average, performance incentives and a comfortable air-conditioned office. Others, however, stay on for the money. One scam operator said on a good night, he could make enough “for a year”. Some find ways to justify it with their conscience.

Undercover Asia

About the show:

CNA's award-winning investigative series Undercover Asia returns for the eighth season to uncover the hard truths in the underbelly of Asia, and help us understand the plight of the disenfranchised and the displaced.

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