Undercover Asia
Scam IT support call centres are big businesses in India, which accounts for some 85% of such scams perpetrated globally. And they have a ready pool of recruits - drawing many Indians with legitimate-looking job ads that promise wages above the national average, performance incentives and a comfortable air-conditioned office. Others, however, stay on for the money. One scam operator said on a good night, he could make enough “for a year”. Some find ways to justify it with their conscience.
Undercover Asia: Confessions of tech support scammers: How we justify what we do
Scam IT support call centres are big businesses in India, which accounts for some 85% of such scams perpetrated globally. And they have a ready pool of recruits - drawing many Indians with legitimate-looking job ads that promise wages above the national average, performance incentives and a comfortable air-conditioned office. Others, however, stay on for the money. One scam operator said on a good night, he could make enough “for a year”. Some find ways to justify it with their conscience.
Undercover Asia
CNA's award-winning investigative series Undercover Asia returns with a new season to uncover the hard truths in the underbelly of Asia, and help us understand the plight of the disenfranchised and the displaced.
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