CNA938 Rewind - The Big Question: Is venting on social media helpful or harmful?

When something goes awry – a negative food experience or a bad day at work – some may take to social media to air their grievances. Recently, actress Joanne Peh cancelled a sales livestream in China after saying she felt disrespected by the merchant. She later went online teary-eyed to explain her decision. Conversely, others have taken to social media to raise awareness about issues or to raise funds. In this week’s The Big Question, we want to find out if social media is the “right” platform for us to air our grievances and if there should be boundaries. Hairianto Diman and Susan Ng speak with Assoc Prof Natalie Pang, Department of Communications and New Media, NUS & Dr Joel Yang, Clinical Psychologist, Mind What Matters