CNA938 Rewind - A Letter to Myself: Anti-scam expert Frances Yong sprang into action after her mother became a victim

Frances Yong was heading a global anti-scam team at an international bank, when she found out that her own mother became a victim. Frances left her job and started White Byte, a company that reaches out to vulnerable individuals and businesses to educate them on scam protections. Frances shares how she engages the elderly, migrant workers, and others; what she tells those who have fallen victim, and what she'd say to her younger self.