CNA938 Rewind - Mind Your Money - Beyond chatbots: AI in the workflow
AI made waves in 2025, but 2026 is when it starts showing up in real day-to-day work. What does it take for AI agents to be “enterprise-ready”? From AI agents and multi-step workflow automation to the data, governance and operational layers needed to keep systems accurate, secure, and cost-effective. Hui Wong speaks with Nick Eayrs, VP of Field Engineering, APJ at Databricks to break down what businesses across Asia should prioritise now to close the AI readiness gap and prepare teams for human-AI collaboration.