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CNA938 Rewind - Mind Your Money - Why the next customer service platform may not come from a traditional vendor

CNA938 Rewind

Cloud giants, traditional specialists and AI-native companies are all competing to shape the future of customer service. Cheryl Goh speaks with Audrey William, Founder and Principal Analyst at CrayonIQ  to unpack what CrayonIQ’s APAC Buyer’s Guide found, and what Singapore businesses should weigh before choosing or changing technology providers.

Resume Pause 18 min
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CNA938 Rewind - #TalkBack: can your employer make you retire?

A 63-year-old employee won more than $26,000 at the Employment Claims Tribunals, after challenging the way his retirement and re-employment were handled. Do you know your rights when your company says retire? Daniel Martin finds out more from Samuel Yuen, Managing Director of Yuen Law.

Resume Pause 18 mins
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CNA938 Rewind - Market Watch (15/7): Did Asian equity markets rally as cooling U.S. inflation data relieved interest rate anxieties? #SGToday

Guest: Sani Hamid, Director of Wealth Management, Financial Alliance

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CNA938 Rewind - Singaporeans are not only working for scam syndicates, they are funding them #SGToday

From money mules to money men: are Singaporeans playing a bigger role in scam syndicates? Daniel Martin finds out more from Sean Duca, Founder and Principal of The Duca Group.

Resume Pause 14 mins
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CNA938 Rewind - The A to Z of AI for F&B #SGToday

AI adoption is becoming a national priority for business operators in Singapore, and with an F&B AI and Digital Integration Programme being launched, we break down the A to Z of AI for F&B. Daniel Martin finds out more from Andrew Chan, Managing Director & Co-Founder, The Soup Spoon.

Resume Pause 16 mins
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CNA938 Rewind - The Wellness Hour - How a community walk is putting rest into practice

Why do some people still feel exhausted even after getting enough sleep? Ahead of the second SYNC. Festival, Cheryl Goh speaks with Boh Shuhui, General Manager of Tzu-Chi Foundation Singapore to explore the idea of intentional rest, how a community walk can encourage people to slow down, and the different ways families and individuals can restore their mental, emotional and sensory energy. 

Resume Pause 18 mins
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