CNA938 Rewind - #TalkBack: In this day and age of AI, do we stop trusting reviews?
In this day and age of AI, do we stop trusting reviews? That’s in light of car detailing firm Quantum Globe, which owns Lambency Detailing, admitting to posting fake A.I-generated 5-star customer reviews on online car platform Sgcarmart. Lance Alexander and Daniel Martin discuss with Ng Ming Jie, Director (Fair Trading Practices Division), Competition and Consumer Commission of Singapore (CCCS).
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30 min