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Daily Cuts - The Art of Service transformation

Daily Cuts

Service transformation is about ensuring that organisations stay relevant to their consumers. But if the world is seeing unprecedented change and customers are also changing, it can be tricky for businesses to remain relevant. How can businesses stay relevant in our times? And what’s really changed and to what degree? Work It's Stanley Leong and Cheryl Goh spoke with Neeta Lachmandas-Sakellariou, Founder of ConsciousService - a consulting and training company focused on building service excellence in organisations, and the author of a new book titled ‘Stay Relevant to Stay Profitable’.

Resume Pause 32 min
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Daily Cuts - Krystal Lam's Frozen Beauty

Melanie Oliveiro speaks with Krystal Lam founder of local natural skincare brand Frozen Beauty. Lam will talk about how she founded a consultancy services firm which paved the way for Frozen Beauty, and how she is growing the business. She’ll also discuss product innovation – how the brand infuses herbal plants and minerals into their products, and how Frozen Beauty has a green initiative that incentivizes customers to adopt more sustainable behaviours.

Resume Pause 28 mins
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Daily Cuts - Creations to reduce e-commerce waste

On Singapore Today, Joel Chua and Justine Moss speak with Mathsy Kutty, APAC Leader, The Climate Pledge, about creating products, services and technologies to protect our planet from environmental harm.

Resume Pause 12 mins
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Daily Cuts - Hosting major events: A reliable business strategy for Singapore's tourism sector?

On Singapore Today, Joel Chua and Justine Moss speak with Dr Kevin Cheong, Managing Partner, Syntegrate, about whether hosting major events have become a new business strategy for Singapore's tourism sector, and if this approach could eventually lose its lustre.

Resume Pause 13 mins
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Daily Cuts - A Letter to Myself: From confronting a loanshark runner... to running a charity for women

Kaylee Kua, the Executive Director of Daughters of Tomorrow, didn't have a typical childhood. But those growing up years gave her grit and resilience. She reflects on her journey and what she'd tell her younger self about the value of relationships.

Resume Pause 23 mins
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Daily Cuts - From Screen to Stage: Bluey's Big Play!

A big fan of Australia's Bluey? Now you can catch Bluey and the Heeler family, "for real life!" in Singapore! Through the staging of Bluey’s Big Play - a brand-new theatrical adaptation of the BAFTA & Emmy® award-winning children’s television series, Work It's Stanley Leong and Cheryl Goh learn what goes behind-the-scenes with Rose Myers, Director of Bluey's Big Play The Stage Show. She's also an award-winning director for Windmill Theatre Co, with productions like The Wizard of Oz and Pinocchio under her wing.l

Resume Pause 18 mins
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