Deep Dive - AI companions and chatbots: Friend or foe?

Relationships are being redefined with AI chatbots on the rise. These digital companions are always available, always agreeable - but at what cost? And with the younger generation growing up as AI natives, how will this affect their ability to communicate and form relationships with another human? Steven Chia and Tiffany Ang sit down with Associate Professor Swapna Verma from the Institute of Mental Health and Associate Professor Jennifer Ang from the Singapore University of Social Sciences to unpack the pros and cons of forming close connections with our AI companions.

WHERE TO SEEK HELP  

If you or someone you know is struggling and needs support, please consider reaching out to one of the helplines below.   

Youthline: +65 6436 6612 (call), 8533 9460 (text) and over email at hello [at] youthline.sg (hello[at]youthline[dot]sg). Youthline provides free mental health support to youth via phone, email or a live chat service. It runs from 9am to midnight daily. Calls outside of operating hours are redirected to Samaritans of Singapore or the Singapore Civil Defence Force for emergency medical services.  

Samaritans of Singapore: 1767 (call), 9151 1767 (WhatsApp text) and over email at pat [at] sos.org.sg (pat[at]sos[dot]org[dot]sg). Samaritans of Singapore provides round-the-clock confidential emotional support for individuals in crisis, thinking about or affected by suicide. The call and text-based services are operational 24 hours a day, every day of the week.  

National Mindline: 1771 (call), 6669 1771 (WhatsApp) and through online webchat on the http://mindline.sg/fsmh website. This is a round-the-clock confidential national-level helpline. Beyond immediate counselling, those who require more support can be directed to the appropriate care and resources.