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Heart of the Matter

Heart of the Matter - S3E4: I preyed on people's emotions: An ex-scammer on how e-commerce scams happen

Heart of the Matter - S3E4: I preyed on people's emotions: An ex-scammer on how e-commerce scams happen
05 Aug 2022 08:32AM
33 mins

Millions of dollars change hands every day over online platforms in Singapore. But there's an ugly side to the  thriving e-commerce ecosystem as shown by a couple who allegedly cheated people out of their luxury items to the tune of S$32 million. Why does this happen? What motivates sellers to cheat? And what makes us believe them? Steven Chia gets the ins and outs from a former scammer and insights from clinical psychologist Annabelle Chow and Carousell's policy and escalation manager Jessica Chen.

Heart of the Matter - S3E5: ‘Singapore is snobbish': Tommy Koh says confronting society's flaws is needed for new social compact

The Forward Singapore exercise was launched by DPM Lawrence Wong to review and refresh our social compact. As Singapore faces a new, post-pandemic future, what exactly should go into this social compact? What hard truths and tough conversations do we need to have? Steven Chia gets unfiltered views from three generations of Singaporeans: Ambassador at Large Professor Tommy Koh, President of PPIS

12/08/2022 37 mins

Heart of the Matter - S3E4: I preyed on people's emotions: An ex-scammer on how e-commerce scams happen

Millions of dollars change hands every day over online platforms in Singapore. But there's an ugly side to the  thriving e-commerce ecosystem as shown by a couple who allegedly cheated people out of their luxury items to the tune of S$32 million. Why does this happen? What motivates sellers to cheat? And what makes us believe them? Steven Chia gets the ins and outs from a former scammer and

05/08/2022 33 mins

Heart of the Matter - S3E3: Sexuality Education in Singapore: A tale of conflicting needs?

Recently a school staff was reprimanded for using discriminatory information against the LGBTQ community during a sexuality education talk. Why is sexuality education critical for a generation that lives online? What should be taught and who should teach it? Steven Chia puts some uncomfortable questions to Associate Professor Jason Tan from the National Institute of Education, educational

29/07/2022 34 mins

Heart of the Matter - S3E2: COE at an all-time high: Is the system due for a change?

This week, the Certificate of Entitlement (COE) premium hit a record S$114,001 for the Open Category. In this episode, we pop the hood to explore what's driving demand, whether the system remains relevant and if people should just accept the high cost of cars. Steve Chia speaks to Assistant Professor Terence Fan of the Singapore Management University, Arthur Wong, managing director at ACM

22/07/2022 29 mins

Heart of the Matter - S3E1: High inflation in Singapore: Why is it biting us harder this time?

In May, Singapore's core inflation hit a 13-year high and, many of the factors driving rising costs are out of our control. Could things get much worse for the average household with the impending GST hike? Do offsets help? What more can or should the Government do? Host Steven Chia gets some answers from Associate Professor Walter Theseira of the Singapore University of Social Sciences and Selena

15/07/2022 30 mins