Getting multiple prompts to reset your Apple ID password? It’s a scam

SINGAPORE: Have you been bombarded with prompts to reset your Apple ID password? You might be the target of hackers trying to get your personal details.

The Cyber Security Agency of Singapore (CSA) on Tuesday (Apr 9) warned iPhone users that they should press "don't allow" if they are prompted to reset their passwords.

There have been reports of such phishing attempts in recent days.

“Cybercriminals are using this method to phish for your confidential information and take over your account. Keep your device software updated for essential security patches,” it wrote on Facebook.

It also warned that hackers are posing as Apple’s support team to request one-time password (OTP) reset codes. Apple users are urged to reject these calls.

“Never share your OTP or login information with anyone over messages or calls,” said CSA.

In an advisory in March, Apple said scammers can trick users into sharing information through fraudulent emails and other messages that look like they're from legitimate companies, including Apple.

Misleading pop-ups and ads that say the device has a security problem, and scam phone calls or voicemails that impersonate Apple Support can also be methods through which hackers use to target people.

Users can protect their Apple ID by enabling two-factor authentication and never sharing their password or verification codes with others.

"If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing [at] apple.com," the advisory wrote.