Ci Yuan Community Club to review crowd control measures after jostling incident at event
The community club said the accidental removal of a queue-pole belt led to a crowd surge during ticket sales for an upcoming Ang Mo Kio-Hougang $1 Marketplace.
A screengrab of a video showing a jostling crowd at Ci Yuan Community Club. (Image: Facebook/Ben Cheng)
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SINGAPORE: Ci Yuan Community Club (CC) will review its crowd management procedures following a recent crowd surge at an event, said the organisation on Friday (Apr 18).
The incident occurred on Thursday during ticket sales for the Ang Mo Kio-Hougang $1 Marketplace, scheduled for Apr 27.
Ci Yuan CC said that the accidental removal of a queue-pole belt led to a “chaotic situation”, resulting in the “crowd surging forward”.
Mr Darryl David, member of parliament for Ang Mo Kio GRC before parliament was dissolved for the General Election, said in response to CNA's query that the matter was surfaced to him in his capacity as grassroots adviser to the Ci Yuan CC team.
"I have asked the Ci Yuan CC team to review our crowd management procedures to reduce the risk of such incidents from recurring, and we sincerely apologise for the unpleasant experience and any unhappiness caused to the residents," he said.
Videos of the crowd surge showed residents, some raising their cash and phones in the air, pushing forward and being jostled at the reception area of the community club.
A signboard in one video stated that the ticket sales were from 11am to noon.
Staff members were seen at the front of the crowd, gesturing to residents to disperse.
The Singapore Police Force was called in to assist with crowd control.
The marketplace event is part of the Ci Yuan CC's SG60 campaign to encourage active participation in local community events, said the organisation.
It was launched in March to offer residents essential items at just S$1 each.
“The safety of our residents is of utmost importance. We will review our crowd management procedures to prevent such incidents from recurring,” said Ci Yuan CC.
“We thank residents for their cooperation and support. All tickets had been sold by noon that day. We sincerely apologise for the unpleasant experience of this event.”
