Parts of ceiling at Lucky Plaza basement collapse
One security guard told CNA that small pieces of debris began falling from the ceiling at about 7.45am, prompting them to quickly cordon off the area.
Scenes of the collapsed ceiling in Lucky Plaza, as shown in these screengrabs from a social media video, on Apr 6, 2026. (Images: Facebook/Faith Torres-Domingo De Jesus)
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SINGAPORE: Parts of the ceiling in the basement of Lucky Plaza collapsed on Monday (Apr 6).
A security guard told CNA that small pieces of debris began falling from the ceiling at about 7.45am, prompting them to quickly cordon off the area.
He added that about an hour later, "bigger parts" of the ceiling came down.
When CNA arrived at the mall at 1.25pm, the area where the ceiling had collapsed at the first basement level had been covered with translucent sheeting, and a cordon was in place around the area.
A second cordon had also been set up at the top of the stairs on the first floor.
At least two security guards were stationed around the area.
The Building and Construction Authority (BCA) said its engineers conducted an inspection and found that the building remains "structurally sound", adding that there were no injuries reported.
Preliminary findings indicate that the incident is likely due to improper installation of the suspended ceiling, the authority's spokesperson said in response to queries from CNA.
BCA said it has directed the building owner to appoint a qualified person to investigate the cause of the incident, advise on the necessary precautionary measures to eliminate any remaining hazards, and recommend appropriate permanent rectification measures to ensure safety.
The spokesperson added that there were no imminent signs of danger to neighbouring units.
A retail staff member working at a beauty and cosmetics shop in the mall, who did not want to be named, said that when she arrived for work at about 10am, the ceiling had already collapsed.
She saw wires hanging down, along with water dripping and debris on the ground.
"It was fortunate it did not happen later in the day when there would be more people."
Although the situation has remained calm, she said she is concerned about footfall to the shop today.
"We are already seeing fewer customers today," she said.
A retail staff member at an electronics shop near the cordoned-off area, who declined to be named, said that in the nearly four hours since it opened, there were no customers.
He added that the shop would typically have about 20 paying customers by 2pm.
Asked if he was worried about sales for the rest of the day, he said: "Of course."
At about 2.18pm, staff from two shops on the left side of the cordoned-off area were seen clearing items from the floor and mopping up water. They told CNA that water had streamed down from the affected area.
CNA has reached out to the authorities, as well as Lucky Plaza, for more information.