Calls to ScamShield helpline surge from 30 to about 700 a day; new AI tools to be deployed
03:07 Min
Daily calls to the ScamShield helpline have surged from 30 a day to as many as 700 since it was relaunched last September. About 80 per cent of users sought help to verify if they were targeted by scammers. To keep up with more calls, ScamShield is looking into AI to cope.
Kate Low reports.
15 Sep 2025 11:24pm
Daily calls to the ScamShield helpline have surged from 30 a day to as many as 700 since it was relaunched last September. About 80 per cent of users sought help to verify if they were targeted by scammers. To keep up with more calls, ScamShield is looking into AI to cope.
Kate Low reports.
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