Committee of Supply 2023 debate, Day 3: Melvin Yong on enhancing consumer protection
In Parliament on Tuesday (Feb 28), MP Melvin Yong proposed three ways to strengthen consumer protection in the current inflationary environment. One way is to expand mandatory pre-payment protection to contractors in the renovation industry. He also suggested a cooling-off period for the beauty industry, similar to that for insurance and direct sales. He said a mandatory cooling-off period will address the problem of pressure sales tactics by giving consumers sufficient time to consider or reconsider their purchases. Mr Yong also called for seller verification on e-marketplaces to ensure that sellers are accountable for their product listings, reduce the risk of scams and aid resolution of consumer disputes.
In Parliament on Tuesday (Feb 28), MP Melvin Yong proposed three ways to strengthen consumer protection in the current inflationary environment. One way is to expand mandatory pre-payment protection to contractors in the renovation industry. He also suggested a cooling-off period for the beauty industry, similar to that for insurance and direct sales. He said a mandatory cooling-off period will address the problem of pressure sales tactics by giving consumers sufficient time to consider or reconsider their purchases. Mr Yong also called for seller verification on e-marketplaces to ensure that sellers are accountable for their product listings, reduce the risk of scams and aid resolution of consumer disputes.
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