Committee of Supply 2025 debate, Day 1: Yip Hon Weng on a better integrated public service
Singaporeans' needs are becoming more complex and interconnected, crossing traditional government boundaries. While the government has developed new services, its main challenge is integrating them. To do so, the public service cannot just provide services, it must orchestrate them. MP Yip Hon Weng said this in parliament on Friday (Feb 28), reiterating his call for a transition from a “agency-centric approach to a citizen-centric model”.
Singaporeans' needs are becoming more complex and interconnected, crossing traditional government boundaries. While the government has developed new services, its main challenge is integrating them. To do so, the public service cannot just provide services, it must orchestrate them. MP Yip Hon Weng said this in parliament on Friday (Feb 28), reiterating his call for a transition from a “agency-centric approach to a citizen-centric model”.