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Koh Poh Koon on fixing 'shortcomings' at Westlite Jalan Tukang Dormitory

There were "shortcomings by all parties" in the management of migrant workers amid a surge in COVID-19 cases in Westlite Jalan Tukang Dormitory, said Senior Minister of State for Manpower Koh Poh Koon in Parliament on Monday (Nov 1). On the employer's part, workers were upset and had raised issues about food quality and hygiene. The dormitory operator struggled to cope with the surge in COVID-19 infections. The Assurance, Care and Engagement (ACE) Group stepped in but did not put in sufficient resources in time to resolve the problem. Following the incident, all parties have diligently addressed the issues, and restored calm to the dormitory and workers. The Manpower Ministry conducted a thorough review of the processes, especially for escalating and calling in more resources to deal with the surge in COVID-19 cases. ACE Group has also tightened coordination and communication with dormitory operators and employers when handling mass testing exercises and a surge in COVID-19 cases. Investigations into failures to fulfil regulatory obligations, for example in food safety and hygiene issues, are ongoing. Dr Koh said all parties across more than 1,300 dormitories play important roles to support the recovery of migrant workers. More than 17,000 migrant workers have recovered under the Dormitory Recovery Programme with the support and the hard work of all these partners, he said. "We will learn from this episode and continue to strengthen the partnership with all stakeholders and community partners to ensure the well-being of our migrant workers as we transit into endemicity," he said.

Koh Poh Koon on fixing 'shortcomings' at Westlite Jalan Tukang Dormitory

01 Nov 2021 11:56am

There were "shortcomings by all parties" in the management of migrant workers amid a surge in COVID-19 cases in Westlite Jalan Tukang Dormitory, said Senior Minister of State for Manpower Koh Poh Koon in Parliament on Monday (Nov 1). On the employer's part, workers were upset and had raised issues about food quality and hygiene. The dormitory operator struggled to cope with the surge in COVID-19 infections. The Assurance, Care and Engagement (ACE) Group stepped in but did not put in sufficient resources in time to resolve the problem. Following the incident, all parties have diligently addressed the issues, and restored calm to the dormitory and workers. The Manpower Ministry conducted a thorough review of the processes, especially for escalating and calling in more resources to deal with the surge in COVID-19 cases. ACE Group has also tightened coordination and communication with dormitory operators and employers when handling mass testing exercises and a surge in COVID-19 cases. Investigations into failures to fulfil regulatory obligations, for example in food safety and hygiene issues, are ongoing. Dr Koh said all parties across more than 1,300 dormitories play important roles to support the recovery of migrant workers. More than 17,000 migrant workers have recovered under the Dormitory Recovery Programme with the support and the hard work of all these partners, he said. "We will learn from this episode and continue to strengthen the partnership with all stakeholders and community partners to ensure the well-being of our migrant workers as we transit into endemicity," he said.

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