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Raffles: An Icon Reborn

This is the behind-the-scenes story of a grand hotel undergoing the most extensive restoration in its 130-year-history. The staff struggle daily to maintain the "Raffles standard" while the hotel is pulled down around them. This is an extraordinary chronicle of a national monument and its makeover.
Raffles: An Icon Reborn

Raffles: An Icon Reborn - S1E1: Remaking An Icon

28 Feb 2018 12:00pm
This is the behind-the-scenes story of a grand hotel undergoing the most extensive restoration in its 130-year-history. The staff struggle daily to maintain the "Raffles standard" while the hotel is pulled down around them. This is an extraordinary chronicle of a national monument and its makeover.

Raffles: An Icon Reborn

About the show:

In the heart of one of the world’s most modern cities stands an iconic structure synonymous with refinement, elegance, and top-notch service unchanged for more than a century. But even icons need a makeover.  Filmed over more than 2 years, this documentary goes past the hoardings to show the sheer magnitude, unanticipated obstacles, and careful deliberation needed in restoring a 132-year-old heritage hotel. We catch up with well-loved characters from the previous episode – Bernd, the hands-on front office manager turned director of rooms; Kaeley, the affable and newly-minted executive housekeeper; and the sweet and unexpected friendship between long-time guest, Mdm Schoof, and duty manager, Roslee. We also get introduced to some new characters – Grace, the head butler in charge of steering a new team of Raffles butlers; and Kevin, the handsome chef de cuisine representing Anne-Sophie Pic, a chef with 7 Michelin stars to her name. 

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