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CNA938 Rewind - #TalkBack Crisis Convos (Ep8): Are chatbots costing you your refunds?

CNA938 Rewind

Have you ever given up on a refund because it just wasn’t worth the hassle? Instead of speaking to a person, you’re navigating chatbots, automated forms and endless prompts that don’t quite fit your situation. One missed refund may not seem like much. But when you repeatedly decide it’s not worth the hassle, those small amounts can quietly add up over time. Daniel Martin discusses further with Linus Ng, Member of the Consumers Association of Singapore (CASE) Central Committee and Chairperson of its Consumer Education Committee.

Resume Pause 22 min
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CNA938 Rewind - Stock take today: Q3 rally pause, Brent risk premium, yen intervention risk

On today's (6 July) markets analysis on Open For Business, Andrea Heng and Hairianto Diman speak with Vasu Menon, Managing Director, Investment Strategy Wealth Management Singapore, OCBC Bank

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CNA938 Rewind - What the Fed’s increasing opacity means for other central banks

The recent breakthrough in the US-Iran war has had immediate ramifications for global commodities and monetary policy, according to Oxford Economics. The resulting decline in oil prices has provided welcome breathing room for inflation-weary central banks. Despite this easing, Oxford Economics has adjusted its forecast for US monetary policy, pointing to a fundamental change in how the Federal Reserve communicates its intentions to the public. Andrea Heng and Hairianto Diman examine how this new approach could have unintended consequences for the broader global economy with Ryan Sweet, Chief Global Economist, Oxford Economics

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CNA938 Rewind - Eat, Drink, Singapore - Polar Puffs & Cakes marks 100 years in Singapore

Polar Puffs & Cakes is marking its 100th anniversary with a record-breaking 100-metre sugar roll. Cheryl Goh speaks with Micky Gan, General Manager, Polar Puffs & Cakes to find out how the ambitious bake came together and how the homegrown bakery continues to balance heritage with changing tastes.

Resume Pause 18 mins
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CNA938 Rewind - The Wellness Hour - Therme Singapore: Building Asia’s first large-scale wellness destination

Therme Singapore has broken ground at Marina South, marking the start of Asia’s first large-scale integrated urban wellbeing destination. Set to open in 2030, it will bring together water, nature, wellness treatments, recreation and social spaces across seven levels. Cheryl Goh explores how the project could shape wellness tourism in Singapore and make rest, movement and connection more accessible with Tan Boon Khai, Chief Executive Officer of Therme Singapore, and Jean Ng, Assistant Chief Executive of the Experience Development Group at the Singapore Tourism Board.

Resume Pause 17 mins
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CNA938 Rewind - Mind Your Money - In the AI age, what will make employers choose you?

As AI changes how people apply for jobs and perform their work, technical ability may no longer be enough to stand out. Cheryl Goh speaks with Nat Fetalvero, host of CNA’s Work It podcast to explore why communication, creativity, curiosity, courage and compassion could become key competitive advantages — and what job seekers and leaders can do to strengthen them.

Resume Pause 19 mins
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