Daily Cuts - S1E334: The Human Touch of AI Chatbots
Have you ever used a chatbot and wondered if it’s an AI bot responding to you or a human? As the AI space continues to evolve, it’s getting harder to detect them, but can it really replace the “human touch”? CNA's Stanley Leong touched on this with his human guest Justin Tan, Partner & Regional Head of Financial Services Practice at management consulting firm, Arthur D. Little.
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15 min