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Mind Your Money - Mind Your Money - Why the next customer service platform may not come from a traditional vendor

Cloud giants, traditional specialists and AI-native companies are all competing to shape the future of customer service. Cheryl Goh speaks with Audrey William, Founder and Principal Analyst at CrayonIQ  to unpack what CrayonIQ’s APAC Buyer’s Guide found, and what Singapore businesses should weigh before choosing or changing technology providers.

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Make it your business to learn how the right moves can pay off in your work, career and personal finance journeys. Whether it is tips on acing job interviews, positioning yourself for a promotion, or smarter investing through passive income, Mind Your Money will speak to experts to help you get ahead in your professional life.

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