Tada, Gojek to temporarily raise surcharge for rides to support drivers as fuel prices rise
Both platforms announced an adjustment of 40 cents to their Driver Fee from Apr 10 to May 31.
Ride-hailing platforms Tada and Gojek will temporarily raise a surcharge amid rising fuel costs to support their drivers. (Photos: Facebook/Tada Singapore, CNA/Zhaki Abdullah)
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SINGAPORE: Ride-hailing platforms Tada and Gojek will temporarily raise a surcharge from Apr 10 to May 31 in a move to support their drivers amid rising fuel prices.
In an email to customers on Friday (Apr 3), Tada announced a temporary adjustment of 40 cents to its Driver's Fee - renamed Fuel Support.
This means that the fee will rise from 50 cents to 90 cents for trips costing up to S$18, while trips costing S$18.10 or more will see a fee increase from 80 cents to S$1.20.
Tada also said it provided a one-time support payout of S$40 on Mar 20 to some drivers in Singapore.
Gojek's email, which was also sent to customers on Friday, announced the same adjustment amount to its Driver Fee. A temporary fee of 90 cents will apply for all trip distances.
It added that the increase will not apply to its GoTaxi rides, which will "continue to follow the meter as usual".
Both platforms said 100 per cent of the fee will go to drivers. They will also monitor the situation, with Tada saying that it will review its measure "as fuel conditions evolve".
"At Tada, we remain committed to supporting our driver-partners, so they can continue providing reliable rides for you; while continuing to look after the interest of our riders,” said the platform.
Gojek said it will do its best to keep rides "reliable and affordable".
The adjustments come after a similar move by Grab on Mar 31, when it announced a temporary increase to its fuel surcharge to 90 cents from Apr 7 to May 31, amid volatile fuel prices spurred by the conflict in the Middle East.
The move includes an additional 40-cent surcharge on passenger fares during this period.
Operators such as Strides Premier and ComfortDelGro have also rolled out measures to assist drivers amid rising fuel costs.
Strides announced last month an increase in street hail fares of 1 cent per distance and time-based unit fare, effective Mar 30, among other measures.
Earlier in March, ComfortDelGro said it would implement a temporary "driver fee" for bookings made through its CDG Zig application.
Singapore's largest taxi operator said then that the driver's fee would be 50 cents for fares below S$15 and 80 cents for fares of S$15 and above.
A temporary 1-cent increase to the distance time rate for all metered trips would also be introduced, it said.
The increases would apply from Mar 24 to May 31.
