Janil Puthucheary on waiting times for walk-in patients at polyclinics
The overall median and 95th percentile doctor consultation waiting time for walk-in patients at polyclinics in February 2023 was 17 minutes and 164 minutes respectively. The Ministry of Health (MOH) does not track the number of patients who are turned away, nor the proportion aged above 55. Due to their high volumes, polyclinics generally operate on an appointment basis to optimise capacity, waiting times and manpower allocation. For walk-in patients who are unable to get a same-day appointment, polyclinics will triage based on medical needs, independent of age. Senior Minister of State for Health Janil Puthucheary said this in Parliament in response to an MP’s questions. He said MOH is building more polyclinics and is on track to meet its target of 32 by 2030.
The overall median and 95th percentile doctor consultation waiting time for walk-in patients at polyclinics in February 2023 was 17 minutes and 164 minutes respectively. The Ministry of Health (MOH) does not track the number of patients who are turned away, nor the proportion aged above 55. Due to their high volumes, polyclinics generally operate on an appointment basis to optimise capacity, waiting times and manpower allocation. For walk-in patients who are unable to get a same-day appointment, polyclinics will triage based on medical needs, independent of age. Senior Minister of State for Health Janil Puthucheary said this in Parliament in response to an MP’s questions. He said MOH is building more polyclinics and is on track to meet its target of 32 by 2030.
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