Committee of Supply 2022 debate, Day 1: Pritam Singh on ensuring offline access to services for seniors
The recent spate of digital scams may cause the elderly to distrust the security of online or electronic services, with many already less than comfortable with the pace of digitalisation, said Leader of the Opposition Pritam Singh. Speaking in Parliament on Wednesday (Mar 2), he said this raises the importance of the availability of alternative channels, such as reliable hotlines, to assure seniors that they can access Government services even if they are not online. He asked if there are plans to "beef up" tele-services even in this digital age.
The recent spate of digital scams may cause the elderly to distrust the security of online or electronic services, with many already less than comfortable with the pace of digitalisation, said Leader of the Opposition Pritam Singh. Speaking in Parliament on Wednesday (Mar 2), he said this raises the importance of the availability of alternative channels, such as reliable hotlines, to assure seniors that they can access Government services even if they are not online. He asked if there are plans to "beef up" tele-services even in this digital age.
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