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Committee of Supply 2023 debate, Day 1: Yip Hon Weng on better use of technology in public services

01:58 Min

One common piece of feedback about Government e-services is that there are too many apps and systems, with many services also embedded in agencies’ websites, making them difficult to access. MP Yip Hon Weng said this in Parliament on Friday (Feb 24) and asked how digital services can be made more seamless. He also wanted to know how the Government can leverage the benefits of new and emerging technologies such as generative AI to “turbo-charge” its services and processes.

One common piece of feedback about Government e-services is that there are too many apps and systems, with many services also embedded in agencies’ websites, making them difficult to access. MP Yip Hon Weng said this in Parliament on Friday (Feb 24) and asked how digital services can be made more seamless. He also wanted to know how the Government can leverage the benefits of new and emerging technologies such as generative AI to “turbo-charge” its services and processes.

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