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Sun Xueling on unauthorised address change attempts on ICA's e-service

12:42 Min

The Immigration and Checkpoints Authority (ICA) detected 99 unauthorised attempts to change registered residential addresses via its online service, with 71 of them successfully carried out. Minister of State for Home Affairs Sun Xueling gave this update in reply to Parliamentary questions on Tuesday (Feb 4). She said of the 71 individuals whose addresses were successfully changed, the suspects went on to take over the Singpass accounts of 16 of them by performing a password reset and requesting for the new password to be mailed to the new address. GovTech has suspended the Singpass accounts of all 99 affected individuals to prevent unauthorised activity and has been in contact with them to reset and secure their Singpass accounts. If there are monetary losses arising from the compromised Singpass accounts, police will work with agencies and financial institutions to remediate the losses wherever possible, said Ms Sun.

The Immigration and Checkpoints Authority (ICA) detected 99 unauthorised attempts to change registered residential addresses via its online service, with 71 of them successfully carried out. Minister of State for Home Affairs Sun Xueling gave this update in reply to Parliamentary questions on Tuesday (Feb 4). She said of the 71 individuals whose addresses were successfully changed, the suspects went on to take over the Singpass accounts of 16 of them by performing a password reset and requesting for the new password to be mailed to the new address. GovTech has suspended the Singpass accounts of all 99 affected individuals to prevent unauthorised activity and has been in contact with them to reset and secure their Singpass accounts. If there are monetary losses arising from the compromised Singpass accounts, police will work with agencies and financial institutions to remediate the losses wherever possible, said Ms Sun.

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