Fake invoices, customers: Bulk order scams targeting renovation industry retailers re-emerge
In less than two weeks, victims have been cheated of at least S$25,000.
Screenshots of fake payment documentation sent to victims of bulk order scams. (Images: Singapore Police Force)
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SINGAPORE: The police on Wednesday (Apr 24) cautioned about the re-emergence of "fake bulk order scams" targeting retailers in the renovation industry.
Renovation contractors, design firms and suppliers of curtains, blinds and fabrics were named as some of the scam’s targets.
At least five victims have fallen prey since Apr 12 with total losses amounting to at least S$25,000 (US$18,369), the police said in a news release.
WHAT HAPPENS?
Scammers posing as customers would call businesses or message them on Whatsapp purportedly to order items in bulk.
They would typically request for items that the retailers do not stock, or in quantities that the businesses were unable to fulfil on short notice.
Scammers would then recommend a “supplier” for victims to purchase these additional items from.
Occasionally, screenshots of fake payment documentation, such as invoices and bank transactions, would be provided to assure the victims and convince them to make upfront payments for the orders placed with the “suppliers”.
“Victims would only realise that they had been scammed when they discovered they did not receive any payment from the ‘customer’, or when the ‘supplier’ did not deliver the goods, or when both ‘customer’ and ‘supplier’ become uncontactable,” said the police.
The police advised businesses to “remain vigilant” and incorporate steps to verify any party they correspond with.
Retailers are also encouraged to check a supplier’s reviews before committing to any purchases.
Those with information on scams should call 1800-255-0000 or submit the information online.
