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  • 27 July 2023, Thursday
  • 1.30pm to 4.45pm
  • Ritz Carlton Ballroom, Singapore

As the world emerges from the global pandemic and faces new geo-political challenges, it is increasingly clear that trust is the most important currency for governments, institutions and businesses. Trust is essential for social cohesion and well-being as it affects a government’s ability to govern. Consequently, it is an efficient means of lowering transaction costs in any social, economic and political relationship.

As nations search for a path back to normalcy and economic recovery, the challenge many will face is not only knowing which policies to choose, but also how to implement those policies. Ultimately, the capacity to implement depends crucially on trust. Without trust in governments, markets and institutions, public support for necessary policies is difficult to muster, particularly where short-term sacrifices are involved and long-term gains might be less tangible.

Join the conversation at the CNA Leadership Summit as we bring together leaders from the public and private sector, as well as civil society and newsmakers, to discuss the challenges and opportunities of building trust in the 21st century.


Time What's Happening
1.30 PM Registration
2.00 PM Opening Video & Welcome Address
Mediacorp CEO
2.15 PM Opening Keynote Address: Building trust in the 21st century
How can government build on the trust of society, and work closer with businesses, which includes media and NGOs, to strengthen the social fabric so as to create a robust ecosystem for Singapore to navigate the systemic changes in our multi-polar world.
Mr Edwin Tong
Minister for Culture, Community and Youth and Second Minister for Law, Singapore
2.45 PM Panel Discussion One
Doing Right, Starts At The Boardroom
Building trust with staff and broader society is imperative for an organization's long-term success, and it starts with leadership setting the tone and establishing clear values and principles in the boardroom.  How can company leaders foster a workplace culture where trust and collaboration thrive while maintaining focus on revenue goals?
3.30 PM Coffee Break
4.00 PM

Panel Discussion Two
Building Trust With Your Customers

Companies can leverage the power of their brands to promote social causes and support initiatives that resonate with their consumers in building trust and create a shared sense of purpose. In times of crisis, trust will be severely tested as it often brings uncertainty and confusion. How can business leaders build, restore and retain trust in an ever-polarising world?

4.45 PM Event Ends


Presenting Partner