Amy Khor on announcement of mandatory lock-in period for new business-owned private-hire cars
The Land Transport Authority had originally planned to announce the policy change regarding the mandatory three-year lock-in period for all newly registered or converted business-owned chauffeured private-hire cars during the Ministry of Transport’s Committee of Supply debate in March 2025. However, it had to bring forward the implementation date due to an unintentional error by its system vendor, NCS. The deployment error resulted in the message on the lock-in period being prematurely revealed to some users before the planned announcement date. The mistake was due to human error. Senior Minister of State for Transport Amy Khor said this in a reply to parliamentary questions on Monday (Mar 3). She added that NCS has acknowledged and taken responsibility for the error, and it has also taken steps to prevent a recurrence.
The Land Transport Authority had originally planned to announce the policy change regarding the mandatory three-year lock-in period for all newly registered or converted business-owned chauffeured private-hire cars during the Ministry of Transport’s Committee of Supply debate in March 2025. However, it had to bring forward the implementation date due to an unintentional error by its system vendor, NCS. The deployment error resulted in the message on the lock-in period being prematurely revealed to some users before the planned announcement date. The mistake was due to human error. Senior Minister of State for Transport Amy Khor said this in a reply to parliamentary questions on Monday (Mar 3). She added that NCS has acknowledged and taken responsibility for the error, and it has also taken steps to prevent a recurrence.
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